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Autism Information Helpline

****Coronavirus update****

Our helpline remains open but due to the volume of calls there may be a delay in answering. If you would prefer, please email us at info@autismwestmidlands.org.uk and we will answer by email or call you back.

Thousands of people receive support from our helpline each year, it is often the first port of call for a parent following a child’s diagnosis.

Our helpline welcomes calls from parents, autistic adults, carers and professionals who live in the West Midlands to discuss concerns they have about autism (before and after diagnosis). Callers will find experienced, understanding staff who offer a listening ear and who can provide information about autism and local support services. Our helpline can refer people into our other services (if available in your area).

To contact our helpline call 0121 450 7575 or email info@autismwestmidlands.org.uk.

(If you are unable to get through on our helpline number please ring 0121 450 7582 and select option 2).

Opening Times

Monday – Friday: Open 

Saturday & Sunday: Closed 

Please note due to the volume of calls there may be a delay in answering. If you would prefer, please email us at info@autismwestmidlands.org.uk and we will answer by email or call you back.


This vital service is funded by the generosity of individuals and companies that donate to the charity. if you wish to donate please click here

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