Autism West Midlands logo

Alert Card for diagnosed young people and adults (over 13 years)

The Autism Alert Card is a plastic card (bank card size), recognised by West Midlands, West Mercia, Warwickshire, Staffordshire and British Transport Police. It alerts security services and other people in authority that the individual is autistic and may have communication difficulties, become anxious and need additional support. It shows the card holder’s name and a maximum of two emergency contacts. There is also space for an optional PEGASUS access number if you are registered.

Initial cards are £2.50 for West Midlands, West Mercia, Staffordshire and Warwickshire residents. The cards cost £5.00 for areas outside the West Midlands region. Duplicate or replacement cards are £5.00.

We are grateful for the support of the Home Office and West Midlands, Staffordshire, Warwickshire and West Mercia Police Forces in providing funding for the cards.

To apply complete our application form at the link below and provide proof of your autism diagnosis. Once we have received all your documents a link to a payment page will be sent you (if payment is required). Cards take 2-3 weeks to be issued.

We require proof of diagnosis because this scheme is operated in conjunction with Regional Police Forces. The card confirms you have a diagnosis of autism. Your proof of diagnosis is sent to our sedure Alert Card E-mail and is Deleted once seen and verified. Proof of diagnosis can be a copy of your diagnostic report, an EHCP (where autism is mentioned) or a supporting letter from a professional. It is not necessary to scan/photograph every page of long documents, we only need to see the first page with your name and the name of the organsiation/professional AND the page that mentions the diagnosis.

If you have difficulty finding a proof of diagnosis document or have any concerns about this process, please contact us.

Please contact or on 0121 450 7575 to apply for your card.

The information you provide in your application will be used to issue your card and then stored to enable a replacement to be issued if needed. Your proof of diagnosis information is required as “legitimate interest” under GDPR, to enable Autism West Midlands to issue your Alert Card. Once uploaded it will be checked, logged as “received” and then deleted. Please see our privacy statement which sets out how we lawfully process information we collect from you.

Alert card document upload

Image of the front and back side of the Alert Card

Alert Card for Parents and Carers

Our free downloadable Alert Card for parents and carers is way of letting people you meet in the community know your child is autistic and might need some extra time or help in certain situations.

The card can be downloaded and printed or there is a version to download to your mobile phone.

The PDF version can be printed and written on or you can add your information by typing it in the boxes on the file and print that.

The JPEG version is just for printing out to write on.

The phone version is just the front side of the card and formatted to fit most screens, it is also in JPEG format.

Image of the front and back side of the Parents Alert Card and the phone version