Our Fundraising Promise
Autism West Midlands are committed to open and transparent fundraising and follow the Code of Fundraising Practice set out by the Fundraising Regulator. The standards for fundraising are set out in the Code of Fundraising Practice. The Key Principles and Behaviours of the Code of Fundraising Practice means all work will be legal, open, honest and respectful.
We Are Legal & Committed to High Standards
- We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds are open and transparent.
- We will adhere to the Fundraising Code of Practice.
- We comply with the law including those that apply to the following;
- We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise.
- We will display the Fundraising Regulator badge on our fundraising material to show we are committed to good practice.
We Are Honest and Open
- We tell the truth and do not exaggerate
- We will do what we say we are going to do with donations we receive
- Where we ask a third party to fundraise on our behalf, we will make this relationship and the financial arrangement transparent.
- We do what we say we are going to do
- We answer all reasonable questions about our fundraising activities and costs. Please contact the Marketing and Communications Manager if you require further details
- We will ensure our complaints process is clear and easily accessible.
- We will provide clear and evidence based reasons for our decisions on complaints
We Are Clear
- We are clear about who we are, what we do and how our gifts are used
- Where we have a promotional agreement with a commercial company, we make clear how much of the purchase price we receive
- We give a clear explanation of how people can make a gift and amend a regular commitment
We Are Respectful
- We respect the rights, dignities and privacy of our supporters and beneficiaries
- We will not put undue pressure on people to make a gift and if people do not want to give or wish to cease giving, we will respect that decision
- If people tell us that they don’t want us to contact them in a particular way we will not do so
- Where the law requires, we will get your consent before we contact you to fundraise.
- If you tell us that you don’t want us to contact you in a particular way we will not do so. We will work with the Telephone, Mail and Fundraising Preference Services to ensure that those who choose not to receive specific types of communication don’t have to.
We Are Fair and Reasonable
- We take care not to use any images or words that cause unjustifiable distress or offence
- We take care not to cause unreasonable nuisance or disruption. We do not make unsolicited contact to individual households.
We Are Accountable
- If people are unhappy with anything we’ve done whilst fundraising, they can contact us to make a complaint
- We have a Complaints policy, a copy of which is available on request. If we cannot resolve a complaint, we accept the authority of the Fundraising Regulator to make a final adjudication
All fundraising conducted on behalf of Autism West Midlands must comply with the Fundraising Regulator Code of Practice and all other relevant legislation.
Anyone wishing to make a complaint regarding fundraising in connection with Autism West Midlands including Third Parties fundraising on the charity’s behalf should contact: firstname.lastname@example.org