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Service Manager – Community Services

Current Vacancies

Autism West Midlands is the leading charity in the West Midlands for people with autism. We deliver family and adult support and have been doing so for over 30 years.  

We provide a number of Community Support Services and as part of this role; you will be required to oversee the following services: 

  • Adult Services: We provide a range of services for autistic adults. This includes services supporting people awaiting an autism diagnosis or for people who are newly diagnosed. We also offer support for people around befriending, health and wellbeing activities and have several groups open for people to attend across the region. 
  • Family Services:  We are often the very first port of call for a family whose son or daughter has received a diagnosis of Autism and offer early critical support and intervention for the whole family.  We offer advice and guidance and training sessions to families, training courses as well as provide training to professionals. We also run a range of groups and play sessions for young children and their siblings.  

We deliver this support across many parts of the West Midlands including Shropshire, Hereford, Worcestershire, Birmingham, Solihull, Walsall, Wolverhampton, Dudley and Sandwell.  

You will oversee services based in Birmingham and The Black Country. You will have direct line management responsibility for Assistant Managers. Your role will be to lead and oversee the service delivery to ensure they are able to respond to the needs of families and adults affected by autism as well as meeting the changing priorities of commissioners and funders.  

You will be an excellent people manager, leading an experienced team to deliver positive outcomes to budget. At Autism West Midlands we offer a competitive benefits package including: 

  • 33 days annual leave 
  • A fully paid for Healthcare Scheme 
  • Employee Assistance Programme 
  • Life Assurance 
  • Specialist Training  
  • Company Sick Pay 
  • Company pension scheme 
  • Regular supervisions and peer support 
  • Discounts at leisure centres & gyms 
  • Free onsite parking 

If this role interests you, please apply by visiting our website detailing in your application how you meet the selection criteria and why you are interested in the role. Or if you would like an informal chat about the role then please contact Henry Webster- Operations Manager on 07881109486 

Deadline for applications …7th November at 5pm…………….Interviews will be held week commencing ………13th November……………… 


We are looking to recruit a Service Manager – Community Services

Salary: £30k - £33k

Hours: 37 

Location: Birmingham

Text on a circle says Get to know the person you are supporting

Becoming a Support Worker with Autism West Midlands means you are someone who will:

Your main focus will be to understand the person you support by identifying his/her likes/dislikes hobbies and interests. It’s important that you listen, understand and respect each person you are providing support for.

“My senses might affect me in ways you don’t experience, please try to understand.”

Text on a circle says Be flexible & creative

You must be able to adopt a flexible approach and identify what the individual wants and how you can support to achieve it. We want our support workers to be creative and proactive in discovering how goals can be worked towards and achieved together.

“My routine is important to me but sometimes I like a change and want something different. Support my choices and understand that I have the right to change my mind.”

Text on a circle says Do the right thing

The people we support are vulnerable adults and therefore a part of your role is ensuring that we hold accurate and reliable records and safeguard the individuals against any perceived or actual harm

“I may not always be able to say how I feel so pay attention to me and see the changes in my behaviour, that’s how you’ll know if somethings not right. Do the right thing by me”



The information that we receive from your CV is requested for the ‘Legitimate interest purposes.’ As an employer, we require the information contained within your CV in order to make a assess your suitability for the position. The information will be shared with HR team and recruiting Manager. Your CV will be deleted if it is not progressed past the shortlisting stage within 2 months of providing you with feedback